Carlton Railway Pharmacy are excellent. They have been looking after my families Nursing Home for over 15 years. The owner Damien and all of the staff go above and beyond for our residents.
They were particularly amazing during Covid-19 vaccinating many of our staff and residents as soon as they could.
Thomas Pembroke
General Manager
Homewood Care Aged Care Facility
Hi Damien and Dolly,
Thank you so much for the thoughtful morning tea. Today’s meeting was truly meaningful for us, as we gained a much better understanding of your operations.
I was very impressed not only with how thoroughly you addressed our many questions from Stella’s huge book J, but also with Dolly’s prompt action in following up with BestMed and coming back to us with solutions to some long-standing challenges.
We really value this collaborative partnership and appreciate the strong working relationship we share with you.
Emily Chong
Facility Manager
Lucy Chieng Aged Care Centre
We’re very fortunate to have this great little pharmacy in our community. The service is always friendly and professional.
Maxim E
Customer
I have been very impressed with the consistent level of service I receive at this pharmacy. The staff are professional, approachable, genuinely friendly and helpful and always willing to provide thorough explanations to ensure I understand my medications. Their knowledge and commitment to excellent customer care set this pharmacy apart, and I would not hesitate to recommend them.
Jessica T
Customer
Carlton Pharmacy has been a highly valued and reliable partner in supporting the care of our residents at Bernard Austin Lodge, Liverpool. Their consistent professionalism, timely service, and commitment to high-quality care have made a significant difference in our ability to meet residents’ clinical needs.
We deeply appreciate their collaborative approach and the strong working relationship we’ve built over time.
Lin Yan
Service Manager
Bernard Austin Lodge – Liverpool
As an aged care facility, ensuring our residents receive timely, accurate, and compassionate pharmaceutical care is absolutely essential. Carlton Railway Pharmacy has consistently exceeded our expectations in every aspect of their service.
Their team is incredibly reliable, always ensuring that medications are delivered promptly and correctly. We’ve come to trust them not just as a supplier, but as a true partner in the health and wellbeing of our residents. Their attention to detail, responsiveness to urgent requests, and willingness to go the extra mile make a real difference in our day-to-day operations.
What sets Carlton Railway Pharmacy apart is their genuine care and professionalism. They understand the unique needs of aged care and treat every interaction with respect and empathy. It’s clear they value the relationships they build with facilities like ours, and that commitment shines through in everything they do.
We’re grateful for their outstanding service and highly recommend Carlton Railway Pharmacy to any healthcare provider looking for a dependable and dedicated pharmacy partner.
Elena Markoski
Service Manager
Bruce Sharpe Lodge
Amazing customer service, good range of products. The staff are always friendly and helpful when I visit. The pharmacists, being easily accessible, are knowledgeable and provide great advice for my requests. I always feel welcomed and cared for here.
Yas
Customer
To the team at Carlton Railway Pharmacy, thank you for the service you have provided us for over 10 years now – your support is greatly appreciated. Everyone at the pharmacy is always so helpful, caring and friendly. We couldn’t ask for more. We have no hesitation in recommending Carlton Railway Pharmacy to anyone looking for trusted pharmaceutical advice – be it for business or personal needs. We know that Carlton Railway Pharmacy has our interests at heart.
Nicholas Maksymow
Managing Director
Fairmont Aged Care